Service

What we do

"Able Appliances provide an optimum level of service and provide 100% guaranteed customer satisfaction to our customers within New Zealand."

In Home Servicing

"As an Authorised Service Centre, we provide in-house servicing and repairs including warranty support for Gaggenau, Neff and Bosch."

Work Shop

We have a fully equipped workshop for all servicing and testing requirements that can not be completed in your own home.



Show Room

"Able Appliances provide a range of high quality kitchen and laundry factory seconds ie: minor carton damage, end of line or minor scratch and dent appliances to everyone from a homeowner to a developer, we sell to anyone. Our showroom is set up to represent the premium brands that our partners provide. Please refer to our product range available on our website."

Excellence in Appliance Servicing

"With Able Appliances providing a high level of optimum service to our customers, this was recognised in 2001 and again in 2003 by receiving an Apex Award for Excellence in the field of appliance servicing."

Our Service Commitment is:

  • Providing 100% guaranteed customer satisfaction
  • All workmanship is guaranteed
  • We value our staff and customer's requirements
  • Guaranteed customer contact within 2 hours of receiving a service request
  • Home visits by our technicians within 24 hours where applicable
  • After hours service available for emergency refrigeration calls
  • Service available for Saturdays until 12.00pm at normal rates (no additional charges for Saturday call out)
  • Providing coverage throughout the Auckland area
  • Technicians carry out manufacture based service training
  • Represent our customers’ requests for manufacture warranty issues
  • Conduct regular customer surveys to review our achievement or service levels
Testimonials

I would like to say a big Thank You for the service received from Wayne in particular and the latest addition to your office team(I think her name is Josaline? Who started before Christmas...) Both the named individual's provided a great service and really represented your company well. I hope they will be acknowledged for their great work. We are very happy with our replacement fridge. Thanks to all those other individuals involved along the way." Best Regards

Rosie Donnelly

Dear Joanne, "Thank you very much for sending Wayne to us this morning – things are much quieter in the kitchen now!! Wayne may have told you that it was a tricky balance problem all along. Is really good to get it all sorted before we go away. Do hope that you have a very Happy and restful Easter – thought we just had Christmas!! Thanks again Joanne" Kind regards,

Annette

I was very happy with Keyur service, Keyur had done a thorough job

Joanie

Dear Luxman and Arajan

Thank you for lending us your support in regards to your generous give away of a Bosch microwave. I would also like to thank you for your commitment in sponsoring the October 2016 event.

Your commitment to yourselves, your families and business using the skills from Mind Power and advanced training with John Kehoe has been exceptional. The results you consistently achieve and your generosity in ensuring your Able Appliances team benefit from the training is inspirational.

I look forward to working together and supporting each other for future events in New Zealand.

May 2017 see your visions of success arrive with ease and grace.

Don’t forget to be Awesome!

Robin Banks

To the amazing lady at customer service! Sorry your name escapes me but I want to thankyou so much for managing to get my front loader delivered before Easter! The machine washed the whole four days to get through the mountains of washing my young children made. I am very impressed by its cleaning power (shifted stains we thought were permanent).

Thankyou again for pulling all stops to get the machine to us!!!

Yours gratefully

Rebecca and family

Morning Joanne, My oven has arrived safely. Yay! Thanks you so much for all your help with deciding on which model to choose and fielding my endless phone calls. Great service all round.

Maryanne

Just talked to a wonderful person about servicing the dishwasher I wish there were more people like her in other service centres You have treasure you need to look after Richards

Richard Kensington

I just wanted to write and say thankyou for the prompt and professional service you have provided to us this week, which has removed a major source of pre Xmas stress for us.

We dealt with Janice and Joanne in the office, and Gordon and Luckmas (not sure re spelling) as technicians, and all were helpful, polite, prompt and most importantly fixed the problem!

Nicky Ryan & John Dixon

I just wanted to say thanks so much for organising the Able people to come and install the new hinges. The oven is much more user friendly now that the door shuts again!

Angela Mount

Thank you for your proof of purchase, that’s fantastic. I will give you a call once the parts have arrived in to organise a technician to go and fit them in your oven.

Joanne Lusty

Peter and I would like to extend a big "thank you" to all the people who supplied goods and services to build our beautiful new home.

There were a number of difficulties along the way (I guess one should expect these with a "grand designs" house!!) but we got there in the end, and the house looks fabulous. The feedback from everyone who has seen the end result, and from around the neighbourhood, is very positive. And of course, we could not have achieved this without all of you people - with special thanks to our primo builders.

I had thought about holding an "open to view" hour or so for anyone to call in who had contributed, however after speaking with various people about this, timing and busyness seemed to be an issue, so I discarded this idea. Instead, I have attached a few photos so you can see the finished product .. and .. Should anyone that has worked on the project like to have a look through we're happy to do this when you're in the area - though we would appreciate a phone call though just to check we're in / it's convenient (usually late afternoon is best). Please extend this option, and our thanks to anyone in your organisation that actually did the work on site - I don't have an email address for many of these people.

We are now about to start landscaping, and will be expecting the kitset Balinese Cottages (going on the back of the site) in May. So still a little way to go, but nice being in a house after 4 years.

Thank you again

Peter & Gail

I just wanted to say how happy I am with my new washing machine- absolutely love it ! the clothes in fact come out almost dry and I don't think I'll need a dryer after all.

Also excellent delivery and installation from Tack so please thank him too.

Jane

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